FAQ

It is ready to dispatch in 3 working days, and reaches you 2–4 days after that.

Photograph the box from all sides before you open it, and keep the packing until the claim is settled. If something is damaged or missing, write to us within 7 days of delivery with those photographs and a photograph of the part, and we will replace it. Full terms on the returns page.

The adhesive is strong, and it is meant to be. On wallpaper, or on a wall with thin or weak paint, taking the map off will pull the paint away or tear the paper. Installing it is a one-time job — decide the position before you start. We would rather tell you this before you order than after.

No. Each piece is fixed with strong double-sided adhesive and that adhesive is single use. An Artlas map is not made to come down and go up again. That is the point of it.

In Pune, we can do it for ₹1,000 — add it at checkout. Everywhere else, yes: the jigs and the printed assembly guide are in the box.

It is real wood, so it moves a little with the room. Keep it indoors on a dry, sound wall. Not a wall with seepage, not a bathroom, not a covered balcony or anywhere open to weather.

Measure the clear width and height of the wall and allow a little space on all sides. Most people choose one size larger than they first picture.

No. Pin holes are cut into the top layer during production and cannot be added afterwards. If you want to pin your travels, choose Odyssey.

Real wood, UV printed and hand finished, fixed to the wall to stay. Covered by a 6-month warranty against manufacturing defects.

Close, but not identical. Birch, teak and walnut are real woods, so grain and tone vary sheet to sheet. Every edge is finished by hand after cutting.

It is drawn from Natural Earth’s 1:10m dataset, the reference professional map-makers use, but it is a wooden artwork. The smallest islands are not cut, because they would not survive as pieces.

Yes, but by relief rather than by colour. Neighbouring countries sit at different depths, so the shadow between them does the separating. On Navigator and Odyssey the printed borders and names make it unambiguous.

Yes. Country and state names are UV printed in a light ink chosen to sit clearly on walnut, the same way they do on the dark walnut pieces of the multicolour map.